Case studies
What changed here
Selected clinics with the figures that mattered.
Scheduling — Walnut Practice
Cutting the wait, not the length of visits
Median wait past slot time from 34 minutes to 19, visits unchanged.
Read the case note → Communication — Park Lane SurgeryResults people can read
Every result now ships with a plain-language note; call volume fell by a fifth.
Read the case note → Chronic care — Riverside HealthRecall that runs itself
Automatic recall lifted review completion from 71% to 94%.
Read the case note →