Bergholt Clinic
Appointments that start on time and end unhurried
GPs and nurses who book 20-minute slots and keep them. Same-day triage every morning, and your notes readable in plain language.
Opening hours
The week at the front desk
Saturdays are urgent-only; everything else books ahead or routes through morning triage.
| Day | Open |
|---|---|
| Monday | 08:00 – 18:00 |
| Tuesday | 08:00 – 18:00 |
| Wednesday | 08:00 – 20:00 |
| Thursday | 08:00 – 18:00 |
| Friday | 08:00 – 16:00 |
| Saturday | 09:00 – 12:00, urgent only |
- 19 min
- median wait past your slot time
- 92%
- of appointments start within 10 minutes
- 6
- GPs, each with a named list of patients
- 2
- nurse practitioners taking same-day triage
The clinic in numbers
Triage load, visit mix, and results
Computed from the demo clinic dataset shipped with this template.
Getting seen
How a request becomes an appointment
Describe
One short form: what is wrong, since when, and whether it can wait. No login.
Triage
A nurse reads every request before 10:00 and books urgent cases the same morning.
Confirm
You get a named GP, a time, and a plain-language prep note where one applies.
House rules
What the schedule protects
- Six same-day slots, held
- They stay unbooked until morning triage finishes; routine work never takes them.
- Twenty-minute slots
- Long enough for the second question; the schedule holds because triage protects it.
- Notes you can read
- Consult notes and results are written plainly; you get the same file the GP reads.
One morning at the clinic
How a same-day request becomes a consultation
Four checkpoints between the 08:00 form and the consultation room.
38
requests on a typical morning
08:00 — Forms in
Overnight requests are read in arrival order; nothing waits behind a phone queue.
38 requests on a typical morning
09:30 — Triage call
The nurse practitioner calls anyone whose request needs a same-day slot.
20 min per appointment, kept
11:00 — Slots held
Six same-day slots stay unbooked until triage finishes; they never go to routine work.
6 same-day slots held daily
13:00 — Afternoon locked
The afternoon schedule prints; late additions go to the named GP's overflow window.
92% days the schedule holds